Guarantee
Bullou’s products are exclusively made in Québec. We strive to provide you with a high quality product. Despite all the precautions taken during the fabrication process, we are well aware that certain products could be defective.
Under normal use:
First two (2) months :
all Bullou’s products offer a warranty against all fabrication defect within two (2) months following the date of receipt of the product. In case of a fabrication defect, Bullou will repair or replace the product, or reimburse in full. Bullou is responsible for all the shipping costs, if any.
Between two (2) or six (6) months:
if there is a problem during that period, from the reception date of the product, Bullou will repair the product without charge, except for the return/resend charges, if any.
The warranty remains valid even when there is a new owner.
If you have a problem with one of our products after the six (6) months warranty, please contact us. Together, we’ll evaluate the problem and try to find a solution.