FAQ

Are your products machine washable?

Yes, and they are easy to clean: machine washable in cold water, at regular or delicate cycle, machine dry at low heat. Adding a tennis ball in the machine helps remove dirt and fluff up the filling. As far as doudous are concerned, it is better to hang them to dry.

 

What is the delivery deadline for a customized order?

Please consult “Delivery” in the policies section.

 

Could I supply the fabric to be used in the composition of my product?

Yes. We would be pleased to integrate it into the concept.

 

What kind of fabric do you use?

All kind of fabrics are used (cotton, polyester, satin, microfiber, flannel, fleece, polar, plush, etc.), thus making the blanket multi-sensory.

 

What kind of filling do you use?

We use first quality hypoallergenic polyester fibers, the kind we find in pillows of five stars hotels.

 

Do you make complete beddings?

No, we don’t.

 

Are sizes for simple, double, queen or king size beds available?

No, theses sizes are not available.

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What is you refund policy?

Please consult “Return policie” in the policies section.

 

Can I go on-site to see your products?

No. We do not have a local where you can shop